Private residence - Notting Hill
"The Company was able to offer an appointment in less than a week after I phoned. The representative who came, was on time, efficient and helpful. He explained what he was doing, changed the battery quickly and carried out the service as quickly. I was very pleased with the service”
5 Star Hotel, London
Prestigious Hotel - Hyde Park
"Bespoke Fire & Flue Services are an extremely professional and knowledgeable Company and offer sound advice and solutions to any challenging projects you may have. We only wish we had discovered them sooner! It is a "one stop" company for all your requirements regardless of how small, or large! We were delighted with the professionalism. When you're dealing with a building which was originally built in 1745, and having to comply with the new regulations and where safety is key, you require sound advice!"
I would like to recommend Bespoke Fire and Flue Services Ltd in Iver. They have installed two Faber gas fireplaces in our newly extended home and have been fantastic! Lisa, the company director, has been very understanding and forthcoming when our build got delayed due to Cowboy builders not doing their job. When it came to the actual installation the Bespoke Fire team was not only very professional, knowledgeable and extremely efficient at doing their job, but each member presented themselves as polite, friendly and genuinely pleasant to be around. We have experienced a lot of heart ache during our building experience, but it has also been a pleasure to find that some companies (like Bespoke) still deliver excellent customer service and take pride in the outcome of their Job!
Private residence - Kensington
You (Bespoke) were extremely professional and courteous at every turn. We had to have flue liners installed and both our chimney breasts, a much bigger job than we anticipated. The installation team were very considerate and when they left, you would not have known that they had been there - they left everything incredibly neat and clean! They did such a great job that I recommended them to my neighbour who used their services as well. I wouldn't hesitate to use them again, or to recommend their services to anyone.
Private residence - Hertfordshire
"Dear Lisa I just wanted to let you know how pleased I was with the service carried out by your engineer Dave, he did a first class job, he was a pleasure to deal with and very efficient at his job. It is not always that I can compliment companies on their service, hence my contacting you, Dave is a credit to your company and I look forward to seeing him next year. Sincere Thanks, Jack Brown"
"I would just like to say how impressed I was with Dave. He is extremely professional and hard working and ensures the best service for his customers. Dave is an asset to the company. Bespoke fires have served me for 7 years through fitting fireplace and servicing, and I am so grateful to the fantastic service you have been delivering all these years. I would have done a google review and applied 5 stars! However I do not hold a google account, hence this email" Thank you again, best wishes, Mrs Malik-Rahman