Service and Maintenance Contracts
Once your new fire has been installed it is important to make sure it is regularly maintained. Both stoves and flue liners need to be serviced regularly for safety reasons but also in-line with the manufacturer’s instructions. Failure to do so may affect how they work and invalidate the remainder of any warranty. All documentation relating to servicing and maintenance should be kept.
Fortunately, at Bespoke we offer full after-sales support and will write to you to let you know when your fireplace and/or flue needs to be serviced. Alternatively speak to our in-house team to take advantage of the discounted annual service and maintenance plan.
For our commercial clients we offer maintenance contracts designed to take the hassle out of keeping track of all those fires and flues. Scheduled to suit you, our maintenance teams service and sweep at regular intervals, leaving you safe in the knowledge that each fireplace is working without a hitch. From Hotels and restaurant chains to letting agents and apartment complexes, Bespoke Fire and Flue has it covered.
